1. What is the purpose of modern-day assessment centers?
A. To select officers for the military
B. To assess, identify and develop leadership potential
C. To select civil servants for the government
D. To select special agents and spies
2. What is the first step in improving the bench strength of the leaders within an organization?
A. To promote the right people
B. To cultivate employee loyalty
C. To be up-to-date with the latest developments in technology
D. To evaluate and reward its leaders
3. How can one differentiate between successful and unsuccessful leaders?
A. By the attributes of their followers
B. By the attributes they possess
C. By the productivity of their followers
D. By the behaviors they exhibit
4. What is a disadvantage of judging the effectiveness of a leader based on the subordinates' ratings?
A. Results are due to factors beyond leaders' control
B. There may be no links between ratings and unit performance
C. Raters' unwillingness to provide tough feedback
D. Raters are unaware of true performance
5. What is the advantage of judging the effectiveness of a leader based on
superiors' ratings?
A. Multiple raters
B. Subject of leaders' behaviors
C. Frequently used
D. Actual results
6. Oftentimes these individuals are given lower performance appraisal ratings
because superiors do not want them to get promoted.
A. Cheerleaders
B. Results only managers
C. In name only managers
D. Competent managers
7. This phenomenon is becoming more prevalent as organizations move to- ward virtual teams or increase the number of people any one superior may supervise.
A. Superiors may be largely unaware or unfamiliar with a target leader's
performance
B. Superiors do not take the time to provide accurate performance ap- praisal ratings
C. Superiors have difficulty dealing with conflict
D. Superiors would rather give average ratings than deal with the emo- tions associated with unflattering ratings
8. An in-depth examination of a leader's behavior in a particular set of
circumstances is a(n)
A. Case study
B. Correlational study
C. Experiment
D. Nomothetic study
9. A politician's advisor explains how demographic changes in the politician's
district make it important for the politician to spend relatively more time in the district seeing constituents than she has needed to in the recent past. This is an example of
A. Ingratiation
B. An inspirational appeal
C. A consultation
D. A rational persuasion
10. When a minister makes an impassioned plea to members of his congregation about the good works which could be accomplished if a pro- posed addition to the church were built, he is
A. Making a personal appeal
B. Making an inspirational appeal
C. Making a rational persuasion
D. Using ingratiation
11. This occurs when agents ask targets to participate in planning an activity.
A. Rational persuasion
B. Ingratiation
C. Consultation
D. Personal appeal
12. A salesperson's good-natured or flattering banter with you before you make a decision about purchasing a product exemplifies
A. Rational persuasion
B. Consultation
C. Personal appeal
D. Ingratiation
13. Coalition tactics
A. Are used when agents seek the aid of others to influence the target
B. Occur when agents ask targets to participate in planning an activity
C. Occur when the agent attempts to get you in a good mood before
making a request
D. Are used when agents ask another to do a favor out of friendship
14. _____ occur when agents make requests based on their position or author- ity.
A. Pressure tactics
B. Legitimizing tactics
C. Exchanges
D. Coalition tactics
15. A judge who gives a convicted prisoner a suspended sentence but tells him to consider the suspension a "sword hanging over your head" if he breaks the law again is using
A. Legitimizing tactics
B. Coalition tactics
C. Pressure tactics
D. Rational persuasion
16. Leaders who have only coercive or legitimate power may be able to use only _____ to influence followers.
A. Coalition tactics
B. Inspirational appeals
C. Consultations
D. Ingratiation
17. People typically use legitimizing or pressure tactics when
A. They are at a disadvantage
B. An influencer has the upper hand
C. They expect resistance
D. Parties are relatively equal in power
18. One of the predictions for what the _____ generation might look like as its
members move through their 20s is that they will develop community norms based on rules, standards and personal responsibility.
A. Boomer
B. Xer
C. Nexter
D. Veteran
19. Moral reasoning refers to
A. The process leaders use to make decisions about values and ethics
B. The espoused values of individuals
C. The morality of individuals per se
D. The process leaders use to make decisions about ethical and unethical behaviors
20. In the pre-conventional level of moral development, the criteria for moral
behavior
A. Are based primarily on self-interest
B. Are based primarily on gaining others' approval
C. Are based on universal, abstract principles
D. Are based primarily on behaving conventionally
21. What do leaders with strong recognition values value the most?
A. Achievement
B. Fame
C. Meeting new people
D. Moral rules
22. Leaders with strong _____ values enjoy competition, being seen as influ- ential and drive hard to make an impact.
A. Recognition
B. Altruistic
C. Power
D. Hedonism
23. Film directors, musical conductors or marketing leaders are examples of
leaders with strong
A. Affiliation values
B. Power values
C. Security values
D. Aesthetics values
24. Leaders with these values are motivated by pleasure, variety and excite- ment and can often be found in the entertainment, hospitality, recreation, sports, sales or travel industries.
A. Tradition
B. Hedonism
C. Altruistic
D. Affiliation
25. This is not an organizational level of leadership in the principle-centered leadership approach.
A. Managerial
B. Personal
C. Cultural
D. Interpersonal