Q1. What distinguishes listening from hearing?
Q2. What are some benefits for you personally from effective listening?
Q3. Name and give an example of each of the three A's of active listening.
Q4. Identify the three main barriers to listening. Which of these barriers is most problematic for you? What can you do about it?
Q5. What does an effective listener do with the extra thought process time while a speaker is speaking only 150 words-per-minute?
Q6. How can you communicate non-verbally that you are listening?
Q7. What are some considerations in offering constructive feedback?
Q8. What are strategies that help hold your listeners' attention during your speech?