What could you do to get the group to refocus and


Alice Smith, CFO has conducted a staff meeting with the entire financial department (50 employees including managers). She discussed the revenue projections for next fiscal year. However, she is going fast through the PowerPoint and does not pause for questions or feedback. One employee requested that she go back but she ignored it and continued on to finish the presentation. After the presentation, many people began to talk to each other and ignore Ms. Smith as she followed up with an question and answer period. The employees felt that she should of stopped between slides and conducted the questions as she went along instead of reserving all questions for the end. What do you think she should do to better communicate? What could you do to get the group to refocus and discontinue conversations? What type of communication follow up would you recommend?

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Operation Management: What could you do to get the group to refocus and
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