Problem
Read the Transact Insurance Corporation (TIC) case study; in your text; end of chapter 15.
Your specific task is twofold. Presume you and your team have been selected to form a task force to resolve the issues affecting TIC and make three recommendations about what you think the task force should do. Support your recommendations with specific evidence that connects to TIC's issues.
i. What change is your task force responsible for driving?
ii. What types of organizational culture strengthening elements could be introduced?
iii. What resistance and by whom might your task force encounter using Lewin's force field analysis model?
iv. What organizational structure changes might need to be made to help with succeeding in the change?