Assignment
Caesars Casino HBR case study
Answer the questions
• Caesars Casino HBR case study questions:
• What are the most important elements of the process improvement approach pursued at Tunica? What benefits were derived from this approach?
• What would be the advantages and disadvantages of adopting an expert-driven approach to process improvement at the Metropolis facility, in contrast to the employee-centered approach used at Tunica? Which approach would you recommend for Metropolis and why?
• Assume Hirsch has decided to follow a high-involvement approach similar to the one he led at Tunica. What challenges and risks do you anticipate Hirsch will face in moving forward at Metropolis and how should he be prepared to respond?
• Hirsch has been given 20 minutes at an upcoming meeting to pitch his idea for a process-improvement program to the Metropolis leadership team. What should he do before he gives his pitch? How should Hirsch organize this pitch and what information should be included?
Format your assignment according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the assignment, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.