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What caused productivity to increase what impact did

Operations, Technical Quality Management

Please read the USPS case and please answer questions 2, 3 and 4 at the end of the case. Your total submission should be write at least 400 words - all your own ideas in your own words.

The questions are:

1- What caused productivity to increase?

2- What impact did competitive pressures have on the USPS?

3- What measures did the USPS adopt to increase competitiveness?

Attachment:- Case.rar

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