1. What can be the limitations of the process-focus strategy? And how to address?
2. Select a past or present manager. Which conflict management style did that manager use most often? Explain by giving a typical example. Now, think about yourself. Which of the five conflict management styles do you tend to use most often and why? Explain.
Last, taking into consideration that you now have more knowledge about different styles of conflict management, will your approach change? Why or why not? Explain.