Question: Malcolm Gladwell, author of the best-selling book Blink, says that when two people meet for the first time, both will: make very superficial, rapid judgments about the other person. tend to subconsciously act in a way that gives the impression they are open minded and tolerant of others. act in a defensive manner, each trying to conceal information they don't want the other to know. blink excessively because of nerves. tend to subconsciously act in a way that gives the impression they are closed and guarded.