What are the benefits and potential issues that may be


What are the benefits and potential issues that may be associated with process mapping in healthcare facilities? Consider the “Before redesign” and “After redesign” process workflows for medication administration in Figure 7-5 of Amatayakul book. To observe, understand, and arrive at a typical workflow like this, how much time needs to be spent? Discuss the time estimates. Is it worth spending this kind of time mapping the processes? Why or why not?

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Operation Management: What are the benefits and potential issues that may be
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