What are crm erp and eai who are the major erp vendors does, Operation Management

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What are crm erp and eai who are the major erp vendors does

Processes and Information systems exercise:

Answer the following questions based on Managment Information Systems. Remember to briefly define all terms and relate them to your company.

Please relate to small retail business

1. Which business process will you focus on (marketing/sales, operations, HR, etc)? Is it structured or dynamic? What is the scope of the process?

2. Which information system (IS) will you analyze? Please explain how to analyze point of sale POS system in detail.

3. Do you have information silos in your process? Does your IS eliminate the silo problem?

4. What are CRM, ERP and EAI? Who are the major ERP vendors? Does your company use one of them?

5. What is an inter-enterprise IS? Does your company have one? Should it?

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Operation Management: What are crm erp and eai who are the major erp vendors does

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Operation Management: What are crm erp and eai who are the major erp vendors does

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