1. The term "management information systems" designates a specific category of information systems serving:
A) integrated data processing throughout the firm.
B) transaction process reporting.
C) senior management.
D) middle management functions.
2. ________ technology allows a videoconference participant to give the appearance of being present at a location other than his or her true physical location.
A) Telepresence
B) Virtual reality
C) Screen sharing
D) Mind mapping
3. What analytical framework discussed in the chapter helps understand and evaluate the benefits and uses of collaboration tools?
A) Cost/use matrix
B) Task/time matrix
C) Space/cost matrix
D) Time/space matrix
4. The most widely used collaboration software tool used by very large firms is:
A) Lotus Notes.
B) Microsoft SharePoint.
C) Google Apps.
D) Onehub.
5. Checking for product quality is an activity associated with the ________ function.
A) finance and accounting
B) human resources
C) manufacturing and production
D) sales and marketing