Problem
You are a staff nurse caring for a patient that The Joint Commission (TJC) surveyor has selected for a tracer. This is the first day you are caring for this patient. Because you are not familiar with this patient, what action would be best for you and the organization?
• Explain to the surveyor that this is your first day caring for the patient.
• Request another patient.
• Review the electronic medical record (EMR) to ensure all provider documentation is up to date.
• Transfer the patient to another unit.
• Request the nurse from the previous shift stay to talk with TJC surveyor.