We discussed process mapping to illustrate how to


We discussed process mapping to illustrate how to communicate a process to a team of project stakeholders. Using the same process that we discussed in class (ordering a meal at a sit-down restaurant), provide example items that could be considered to be each of the following items typically listed on a process map. (Be sure to note the number of examples required for each item, listed in parentheses.) Also, for each example you provide, be sure to briefly explain why it should be considered to be the specific type of process mapping element listed. (i.e. Why would this be considered to be an ‘activity’ rather than a ‘decision’ or ‘information exchange’.)

a. Beginning activity (1 example):

b. Activity (2 examples with a different logical stakeholder listed for each):

c. Decisions (1 example with logical stakeholder listed):

d. Delay (1 example with logical stakeholder listed):

e. Information exchange (1 example): f. Reference information (1 example):

g. Ending activity (1 example):

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Operation Management: We discussed process mapping to illustrate how to
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