Solved: Value of quality in relationship to customer satisfaction, Strategic Management

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Value of quality in relationship to customer satisfaction

Task: Select One organization from each of the following American industries:

1. Manufacturing
2. Service
3. Non-Profit (May use, but not limited to USO ??)
4. Government ( May use, but not limited to US ARMY ??)

Explain the value of quality in relationship to customer satisfaction within each organization.

Include a description of customer-driven quality and assess the importance of participatory management as it relates to quality.

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Strategic Management: Value of quality in relationship to customer satisfaction

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Strategic Management: Value of quality in relationship to customer satisfaction

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