Ways to educate public of new equipment


Discussion:

Consider the following scenario regarding an issue that affects the organization and the public:

You are the project manager at a state-supported public health care facility. Because of the success of your organization, a local organization has donated a state-of-the-art magnetic resonance imaging machine that is not available anywhere else in the vicinity. As the project manager, you are tasked with educating the staff and informing the public regarding this new technology.

Write a schematic or flowchart to illustrate how to incorporate teams into daily health care communication for the issue described in the scenario.

Use Microsoft® PowerPoint®, Microsoft® Paint, Microsoft® Visio®, Microsoft® Word, Microsoft® Excel®, or a tool of your choice to create the schematic or flowchart.

Include the following:

•What team structures, functions, project goals, obstacles, and communication will be used

oTeam structures:

Public Education Team

Goal: To educate public of new equipment

Team Members:

Team Leader

Marketing Department

Functions: (I'm not sure what is meant by "functions")

What the new machine does that "old" technology cannot?

Roles of team members?

Obstacles:

Budget for advertising

Doctors' offices not interested in information

Insurance companies believe new MRI not medically necessary

This would be an issue if the cost billed for the service is more than a "normal" MRI

Issue if facility is out-of-network for patient

Need for both English and Spanish education?

Who to educate:

Public

Doctors' Offices

Insurance Companies

Ways to Distribute Information (Communication Used)

Print Ads

Newspaper

Billboard

Bus stops

Brochures

Newspaper Article

TV News Story

Commercials

Brochures for Doctors' Offices

Inservices at Doctors' Offices

Provide snack or lunch

Mailings

Internet Ad

Open House

Staff Education Team

Project Goal: To educate staff

Doctors

Nurses

Imaging Technicians

Marketing

Team Members:

Team Leader

Education Department

Imaging Manager

Obstacles:

Not all staff receives education?

Staff not interested?

Staff not available at time training is offered?

Communication Used

Email

Fliers

Posters

Brochures

Open House

Functions?

•How to integrate teams, planning, and training to provide a successful outcome of the selected process

oTotal team meets together initially

Public Education Team and Staff Education Team

1-3 meetings depending on how long is needed

oDevelop education material together

oReceive education themselves

oBreak away sessions with individual teams

•What potential communication obstacles might arise from the scenario

oLanguage barriers

oUnable to "sell" the new MRI machine

oBudget?

•Recommendations on how the team might use effective group communication strategies inside and outside the organization, including the use of social media

•Recommendations about how the team might effectively communicate inside and outside the organization, including the use of social media

•Media opportunities for this management success

Include videos, audio, photos, diagrams, or graphs as appropriate.

Cite a minimum of two sources, one from the University Library and the other from the course textbooks or Electronic Reserve Readings, to support your position.

You must Format your assignment, including any images, consistent with APA guidelines.

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