Bank of America hired Atlantic Resource Management, LLC, to collect a debt from Michael Engler. Atlantic called Engler's employer and asked his supervisor about the company's policy concerning the execution of warrants. The caller then told the supervisor that, to stop process of the warrent, Engler needed to call Atlantic about "Case Number 37291 NY0969" during the first three hours of his next shift. When Engler's supervisor told him about the call, Engler feared that he might be arrested, and he experienced discomfort, embarrassment, and emotional dis-tress at work.
Utilize the Facts, Issue, Analysis, and Conclusion (FIAC) method. Write in detail, define terms and relevant laws.