Unfortunately not every negotiation or conflict ends with


Unfortunately, not every negotiation or conflict ends with the parties shaking hands or hugging. For a variety of reasons, negotiations stall or fail. For example: Bob meets with his boss Amy to discuss getting a raise. While Amy acknowledges that Bob is an excellent employee and deserves a raise, she is unable to give him a raise due to budget issues. Bob understands the budget problem; however, he knows that some employees were able to get raises within the last 6 months and feels that Amy did not plan ahead for the budget shortfall. He leaves her office frustrated without a resolution. Based on the above example, or one from your personal/professional life, can a relationship be repaired after a failed negotiation? Why or Why not? What advice, based on the materials from this week, would you give to the parties of a failed negotiation that want to repair it?

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Operation Management: Unfortunately not every negotiation or conflict ends with
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