This week you learned General Procedures for the role of an Administrative Assistant. One of the duties is telephone usage. The presentation and readings explained some of the telephone skills required to perform the job effectively.
In this assignment, please design a voice message that will include a greeting of your name, title and availability, as well as instructions for the caller on how to leave their message and when you will return the call.
Discuss in this assignment three telephone etiquette tips and why you think they are important.
Include the following in your paper:
Write the voice message with specific details.
List the etiquette tips and state why they are important.
Be specific.