1. This person’s primary job is facilitating work among employees and between departments to ensure that specific organizational goals are accomplished on time and within budget.
a) Staff Manager
b) Purchasing Manager
c) Project Manager
d) Line Manager
2. Which of the following is FALSE about "post-purchase dissonance"?
A. It can also be known as "cognitive dissonance" or just "dissonance."
B. It can occur even in times when a product has satisfied a customer's needs.
C. It occurs in the last stage of the consumer decision-making process theory.
D. It is the same thing as "buyer's remorse."