How would you write this business letter with a courteous, professional "you" approach:
My records show that the following folders that you borrowed from the files are overdue:
Albertson Contractors
Lattimer Financial Services
Do you have these files? Did you return them and not tell Corrine or I? I signed them out to you 2 weeks ago. I am sure I have told you several times that borrowed files must be returned within one week. How can I keep the files organized and up-to-date if people do not return borrowed files?
Let me know if you have these files or not.