This class discussion investigates proven methods of


This class discussion investigates proven methods of questionnaire design. Please discuss question phrasing (open-ended and close-ended questions), how to avoid making mistakes in your questionnaire development, question sequence, questionnaire layout, and pretesting/revision questionnaires. These topics are important for obtaining the exact responses that you desire. Explain how a poorly worded or misleading question will give undesirable results.

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Operation Management: This class discussion investigates proven methods of
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