Changes take place in every organization. There are three challenges that leaders in any organization face when managing change: Instability, uncertainty, and stress. In response to these three challenges and to overcome resistance to change, 12 action steps have been developed. In this Discussion, you will address the action steps you witnessed in your organization.
In your initial posting, please address the following:
Given a change initiative that you witnessed in your current or former organization, identify how the action steps either matched or fell short of the action steps identified in Chapter 5, "Winning Hearts and Minds: Overcoming the Obstacles to Change," inChampions of Change. Please address each action step in your answer.