1. Danielle, an HR manager, has been assigned the task of giving out incentives to small groups of employees in appreciation for accomplishing specific goals in reducing energy consumption. Danielle should give out the incentives in the form of
A. merit pay.
B. gainsharing.
C. Scanlon plans.
D. team awards.
E. commissions.
2. The balanced scorecard for the production manager of CloudPhone includes goals for on-time shipments, product quality, cost savings, and energy efficiency. The quality goals are weighted to determine 50% of the production manager’s incentive pay. What information does this scorecard give the manager about the company’s objectives?
A. The company wants the production manager to put all her efforts toward quality improvement.
B. The company has several production objectives but especially cares about quality.
C. The company wants the production manager to give equal consideration to four goals.
D. The company has several production objectives but especially cares about cost control.
E. The company’s executives do not understand that quality and cost are conflicting goals.