Milestone : Definition of System Quality Standards
The Recreation and Wellness Intranet Project team is working hard to ensure that the new system they develop meets expectations. The team has a detailed scope statement, but the project manager, Mark Hudson, wants to make sure they’re not forgetting requirements that might affect how people view the quality of the project. He knows that the project’s sponsor and other senior managers are most concerned with getting people to use the system, improve their health, and reduce healthcare costs. Users want the system to be user-friendly, informative, fun to use, and fast.
Tasks
Develop Quality Management Plan (using the template provided) that will contain a list of quality standards or requirements related to meeting the stakeholder expectations described in the Running Case. Also provide a brief description of each requirement. For example, a requirement might be that 90% of employees have logged into the system within two weeks after the system rolls out.
Quality Management Plan
Template
Date
Project Name:
Introduction
Quality Standards
Metrics
Problem Reporting and Corrective Action Process
Supplier Quality and Control