1. Shine Bros. Corp., a recycling company based in Spencer, Iowa, bought its first Fuchs machine-- an MHL 320 scrap handler-- in 1998. Since then, the company had bought two additional Fuchs scrap handlers to perform various scrap handling tasks at its Spender tard. According to the owners of the company, "We now know the average time between break downs." The owner was describing which characteristic of product quality?
a. durability
b. serviceability
c. responsiveness
d. consistency
e. effectiveness
2. The predominant factor test is a test that courts use to determine whether a contract is primarily for the sale of goods or for the sales of services.
True
False