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The consumer report indicates how customers perceive your

The Consumer Report indicates how customers perceive your product offerings. For example, Reliability (MTBF) is more important to Low Tech customers than High Tech customers. Given the desired range for MTBF for Low Tech customers (found in the Buying Criteria) how many hours would MTBF need to be raised or lowered to receive a good review on the Consumer Report?

A. lowered 3000 hours

B. lowered 1000 hours

C. raised 1000 hours

D. raised 2000 hours

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Operation Management: The consumer report indicates how customers perceive your

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