The chair of the quality department at motorola university


1) The Chair of the Quality Department at Motorola University wants to construct a p-chart for determining whether the four faculty members teaching the course are in a state of control concerning the number of students who fail in the course. Accordingly, the Chair sampled 500 final grades from last year for each instructor, and computed the number of failures per instructor as 13, 11, 0, and 16 respectively. Compute the upper and lower standard control limits for this chart. a) 0.9500 and 0.0500 b) 0.0600 and 0.1400 c) 0.0388 and 0.0012 d) None of the above

2) In general, viable scientific exploration: a) Is conducted to prove old truths are infallible b) Is conducted to create a falsifiable model that is able to predict future outcomes c) Is conducted to create a non-falsifiable model that is able to predict future outcomes d) Relies on anecdotal evidence to support its claims e) Is conducted to create models that are unable to predict future outcomes

3) A small pond has just been infected with an invasive species of blue algae. Botanist studying this organism know that it growth doubles everyday and based on this, the pond will be 100% infested in 30 days. Assuming today is the start of day 1, on what date will the pond be 50% infested? a) Day 2 b) Day 29 c) Day 15 d) Day 30 e) None of the above

4) Referring to the product-process matrix, if a company has a few major products with high demand and a jumbled flow (job shop) process, we know the company: a) Has a company strategy b) Is on the diagonal of the matrix c) Is further in its product life cycle than its process life cycle d) Is further in its process life cycle than its product life cycle

5) A quick oil change company employs 3 people to change the automobile oil for its customers. Before the customer can get their oil changed, they first meet with the manager to get all needed information, averaging 1 minute for this process. Once the customer completes order entry, it takes an average of 25 minutes to the complete the oil change. After this, the customer meets with the manager again and it takes 3 minutes to complete the payment process. On average, 5 customers arrive at the company per hour. Based on this, what is the average number of customers physically inside the company? a) 2.42 b) 5.00 c) 10.30 d) 2.08

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