Question 1: Take the "Personal Report on Communication Apprehension" (p. 99). Evaluate your results and write a short essay covering: a) Your results, b) List at least three ways leaders can work with those who have high "CA" to enhance work communication (p.100-101).
Question 2: Take the "Measure of Nonverbal Responsiveness" (p. 83). Evaluate your results and write a short essay covering: a) Your results, b) Give an example of several responding strategies (p. 82 - 86).
Question 3: Take "Listening Styles Inventory" (p. 80). Evaluate your results and write a short essay covering: a) Your results, b) Give an example of several listening skills/strategies (p. 81) and c) share how these skills can help you to be an effective leader in your workplace.
Question 4: Take the "Willingness to Communicate Measure" (p. 97). Evaluate your results and write a short answer covering: a) Your results, b) List at least three ways leaders can work with a low "WTC" individual to enhance work communication (p. 98).
Course Textbook: Beebe, S. A., & Mottet, T. P. (2013). Business and professional communication (2nd ed.). Upper Saddle River, NJ: Pearson.