Suppose a bank has one teller customers arrive at the rate


Suppose a bank has one teller. Customers arrive at the rate of 10 per hour (assume Poisson arrivals), and on the average it takes 5 minutes to serve a customer (assume exponential service times). The average number of customers waiting in system is 5. What is the service rate per hour?

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Operation Management: Suppose a bank has one teller customers arrive at the rate
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