Problem:
What role does strategic planning play in IS/IT investments? Is this something that can be easily adjusted when necessary? Why or why not? Who is in control of the strategic planning function within an organization? What is the role of organizational culture, if any? Who is in control of the organization culture? Do you have personal experiences with this issue?
Discuss how you would gather data about an organization's internal processes and operations. Identify specific tools or techniques you might apply to gain useful insight.