Assignment -
The NDAS network system is finally in place and operating. President Coone has assigned operational control of the network to the Information Services/ Data Processing Division. He believes this is reasonable and justified because of the division's data processing responsibilities and experience in operating data communications equipment. In addition, his nephew, Les Coone, is running that department and has expressed considerable interest in data communications.
The Human Resources Division originally set up the telephone system, because - at the time - nobody else was interested in doing it. As a result, Human Resources, headed by Karen Lott, controls the voice and facsimile communication system for the company.
One recurring problem is that two division heads disagree on which department should be responsible for dealing with the common carriers. Each division believes it should be the contact for dealing with the common carriers, and each thinks the other is stopping it from assuming its rightful place within the organisation.
Because of your excellent past performance, President Coone has asked you to study certain organisational issues pertaining to the control and operation of both voice and data communications. He wants you to analyse the operations of both divisions and propose a method for streamlining the organisation and fixing the problem. This analysis should address the possibility of combining the voice and data communication responsibilities under a single manager. You may propose any reorganisation that seems appropriate. Be sure to consider economies of scale when submitting any recommendations. President Coone reminds you that you were a staunch advocate of videoconferencing. He wants you to include video and image transmission considerations in your analysis.
You should also consider the type of individual that should manage this reorganisation. Some of the factors to evaluate are the traits and characteristics needed for successful leadership, the ability to understand current systems, the ability to handle both data and voice networks, and the ability to analyse and manage future growth. The results of this evaluation will help determine whether such an individual exists within NDAS or whether the firm needs to hire someone from outside the organisation.
Another little problem occurred last week when NDAS experienced its first network line failure. President Coone had to ask Karen Lott to determine what failed on the circuit. After fiddling with the problem for an hour and a half, she finally called the server vendor, who then took three hours to get to the Tampa headquarters building. The good news is that the vendor's maintenance employee swapped a new network card into the server and had it fixed in fifteen minutes. Needless to say, President Coone was NOT happy!
- If the responsibilities for managing communications were to be consolidated into one division, which one would you choose, and why? Base your answer on your knowledge of the communication management responsibilities exercised by both the Human Resources and Information Services Divisions.
- Review the organisation chart for NDAS, as shown below, and then develop an organisation chart that reflects a realignment of the responsibilities for communications. Show separate organisational entities for both data processing and communications. Consider the pros and cons of creating a new communications manager position. Discuss the reasons why NDAS should promote someone from within the company to fill this new position. Now discuss the contrary reasons why NDAS should hire someone from outside the organisation for this position. Which method would you take and why?
- Sketch out a simple network management system for NDAS. What software and hardware support would you recommend? Be sure you justify the information items collected and reported for this system, as well as your software and hardware recommendations. Price the recommended software and hardware using sources of your choice (see, e.g., OfficeWorks and Harvey Norman websites) and some assumptions.
First question 100 words, Second question 500, and Third question 1000 words.
Attachment:- Assignment File.rar