Repair calls are handled by one repairman at a photocopy, Operation Management

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Repair calls are handled by one repairman at a photocopy

Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of 2.7 hours per call. Requests for copier repairs come in at a mean rate of 1.8 per eight-hour day (assume Poisson). a. Determine the average number of customers awaiting repairs. (Round your answer to 2 decimal places.)

Find the A) Number of customers

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