QUESTION 1
You are required to give a presentation to a group of 20 staff within your department. Discuss the factors that you should consider in order to make an effective oral presentation
QUESTION 2
a) Explain the stages involved in composing a written business message
b) As the General Manager of ABC Ltd, you are required to write a memorandum to all the Head of Departments requesting their presence to a meeting which will be held in order to finalise the preparations for the end of year celebrations. The other items of the agenda will be recruitment of part-time staff and election of the employee of the year