QUESTION 1
a) Describe the characteristics of an effective team
b) Discuss the main features that contribute to the proper functioning and creativity of a team
c) Assess the different steps involved in resolving team conflict
QUESTION 2
Today an increasing number of companies is doing business in more than one country. In doing so, business persons face the challenge of communicating across cultures
a) Explain the cultural differences that individuals have to take into consideration when they communicate across cultures
b) Elaborate on ways to improve intercultural communication