Quality management tools for business process improvement


Question 1: What are some quality management tools that can be used for business process improvement? In what situations would each be used

Question 2: Which techniques should your organization use to identify and resolve problems, and why?

Question 3: What are the most popular quality management philosophies, and why are they popular?

Question 4: What are the similarities and differences among popular quality management philosophies? (Choose three.)

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