Provide different definitions of quality and discuss the


1. Provide different definitions of quality and discuss the differences between quality of design and quality of conformance. Also discuss how each affect cost.

2. Do you think that consumer know or care which outlets are owned by starbucks and which are franchised?

2. In determining what would be an appropriate unit for bargaining, identify at least five (5) factors that the NLRB should consider in determining what employee classifications would be appropriate for inclusion in a bargaining unit?

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Operation Management: Provide different definitions of quality and discuss the
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