Project Approaches for Capability Development
The project team must understand the difference between quality assurance and control. Both are the essential elements of quality management and both are necessary for project success. Quality assurance addresses the program; it is the combined set of activities that the project team will perform to meet project objectives. Quality control addresses the outcomes; it is monitoring performance and doing something about the results.
Quality assurance
Quality Assurance is the process of checking or determining whether the products or the services meet or exceed the customer expectations. The approach in Quality Assurance is process-driven which has particular steps to help define and also attain goals.
The project team will do the activities which will help to determine if the project performance is according to the requirements of the quality and also the other standards. The project team will do the activities to check the project performance against the project plan by using specifications as the targets.
Developing assurance activities
Developing assurance activities will involve more than delegation. The logically, integrated activities come from the disciplined process of steps which are:
Selecting the relevant standard or the specification:
1. Using the operational definitions to define an activity which will collect the data and also compare the results to the plan. This can be developed and applied to the metrics.
2. Defining and providing the resources.
3. Assigning the responsibility to the particular entity.
4. Assembling the activities into the quality assurance plan.