Question: Your head teacher has asked you to produce a formal business letter requesting a refund for a product or service with which you are not satisfied. (a) Write the text for the letter, using no more than four-hundred words and write the letter to an American company preferably a e-commerce company. (b) Write reflective commentary on your text, explaining how your linguistic choices contribute to fulfilling the task set by your head teacher in writing a formal business letter. Think about the following questions when writing for part B: How did you format the letter? What specifically makes it look like a business letter? What register did you choose and why? Which point of view did you write in and why? How did you make it clear in your letter your purpose for writing? DO NOT PLAGIARISE. Thank you.