Problem:
The ISO 9000 standard has a number of requirements that must be addressed by the processes of a company in order to achieve certification.
- Context of the organization
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
Pick one that strikes you as "different" than what is typically done in companies where you have worked that, if adopted, would improve the management of a company and the ability of the company to satisfy its customers.