Problem: BizCo is a B2B firm specializing in selling highly complex computer networking systems and software that allow clients to work more efficiently. Mark is the VP of Sales at BizCo and is concerned about some of the complaints he has received from customers and prospective customers. Which of the following is one of the complaints Mark is MOST likely to hear?
Select one:
a. The product I purchased was not delivered on time.
b. The salesperson is not following my company buying process.
c. The salesperson is not compensated enough.
d. The salesperson never sought my business.