Question: A multinational shared service centre in Kuala Lumpur employs approximately 300 knowledge workers who perform prolonged computer-based tasks (6-9 hours/day). Over the past year, management has received an increasing number of complaints related to eye strain, headaches, fatigue, reduced concentration, thermal discomfort, and perceived decline in work performance, particularly among employees aged above 40, employees with underlying health conditions, and those working hybrid schedules. Need Assignment Help?