One of the Organizational areas that Amazon is struggling is Social responsibility to the community and the environment. They have received criticism based on negative reviews of how they treat their employees, competitors, and recently political heat over Jeff Bezo’s purchase of the Washington post. Many people view it as a political move to hide the negative practice of the company's operation methods.
A) Present a plan to bring about necessary improvement for Amazon using John Kotter's 8-step change model.