Question 1: Please define the term 'knowledge gap'.
Question 2: Please identify two common workplace issues and explain how the stresses of these can affect thinking processes.
Question 3: What is TNA (Training Needs Analysis) and what is its purpose?
Question 4: Please list five (5) types of discrimination that may occur. Please list five (5) types of discrimination that may occur.
Question 5: Describe why it is important to communicate clear objectives to relevant personnel in the workplace.
Question 6: What constitutes as a safe environment for thinking processes?
Question 7: Explain how having a transparent relationship with employees will help towards building a trusting, professional relationship in implementing a two-way communication process.