Problem: Jack Welch, former CEO if General Electric, stated his passion for making people GE's core competency. He used a system in which executives in the bottom 10 percent of a forced performance ranking were eliminated.
A) What do you think of this approach?
B) How does it fit with a total quality philosophy?
C) How would you respond to someone who says, "I think all of my people are pretty good, if I fire the bottom 10 percent that would just give me a new bottom 10 percent - Where does it end?"