You are a medical assistant at a primary-care office. Your office has recently decided to revisit its current quality-control procedure and completely restructure it. You have been asked by one of the physicians to research information and recommend a quality-control procedure for completing chart audits for the practice.
The following information should be included:
•Outline a possible procedure to conduct chart audits.
•Describe the quality-improvement model that is to be followed.
•Discuss how this new procedure will benefit the office and its patients.
•Research and recommend associations that they may want to be affiliated with to keep themselves informed on health care standards.