Operations and logistics are what create a company’s product or service and bring it to market. The processes within each get raw materials into the company and finished products out. In the case of a services organization, the processes bring knowledge into the organization and transfer it into a service that is performed for the customer. Some think the terms, “Operations” and “Logistics” are interchangeable. Some confuse the two. Why do you think this is? Describe an operations or logistical process within your own company and put it in the correct category.