Clearly the employees in the operations department of a company would benefit from feedback on the quality and process times of the work they were doing to suggest where they could make improvements.
Identify the role, if any, for sharing financial information with these employees to help them in their efforts to improve quality, productivity, and process times. Please be specific about the types of financial information that would be helpful and the specific decisions or actions that could be made better by supplementing physical and operational information with financial information.