1. In general, how difficult do you think it is to change managerial behavior around world for multinational corporation like Microsoft? Do you believe it is as easy as article makes it out to be, or do you think it is more challenging? Describe your reasoning.
2. What do you believe the biggest single obstacle or roadblock was to Microsoft's implementation of their coaching training program? For instance, do you believe they might have faced lot of resistance from managers in their overseas divisions?
3. Do you believe this program must be implemented worldwide for other kinds of managers besides just sales managers at Microsoft? If so, describe what kinds of managers might benefit the most and why. If not, describe your reasoning.