1. A firm should be willing to consider outsourcing everything except
A. its logistics services
B. human resource activities
C. its core competencies
D. manufacturing
E. None of the above
2. Total Quality Management (TQM) means that quality is the responsibility of
A. top management
B. everyone in the firm
C. the quality control (QC) department
D. marketing
E. None of the above
3. Which of the following types of supply chains is most suited for commodity products (such as salt or steel)?
A. Efficient Supply Chain
B. Responsive Supply Chain
C. Risk free Supply Chain
D. Unique Supply Chain
4. Nonvalue added activities in a process
I) increase the flowtime
II) increase the cost of production
III) decrease the flowtime
IV) decrease the cost of production
A. I and IV
B. II and III
C. I only
D. IV only
E. I and II