Most veteran research practitioners would say theres


Most veteran research practitioners would say there's nothing magical about a focus group; it's simply a group interview, with the strengths and weaknesses of any interview, plus the strengths (and weaknesses) of doing the interview in a group setting.

What is the 'group effect' exactly? What additional advantages does a group setting contribute, and at what cost, relative to interviewing individual customers concerning the same topics and questions?

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Operation Management: Most veteran research practitioners would say theres
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